- Provider - Wisconsin Telephone Relay System

Provider Details

Wisconsin Telephone Relay System

Mailing Address

PO Box 7443
Wisconsin Relay
Springfield, IL 62791

Contact Information:

TDD: (800) 676-3777
Website: https://www.wisconsinrelay.com/

Organization Contacts

Senior Customer Relations Manager Emma Danielson
Email: emma.danielson@sprint.com


The Wisconsin Relay Service is a free service for all Wisconsinites, connecting individuals who are deaf, deaf-blind, hard-of-hearing, or have a speech disability with users of standard telephones. Whether calling on a standard telephone or a text telephone (TTY, a special phone with a typewriter-style keyboard), relay makes communication simple, 24 hours a day, 365 days a year.

Using the Wisconsin Relay is easy. Either the hearing or the deaf person dials 711 to reach a specially trained operator known as a communications assistant (CA). The CA acts as an impartial, two-way "relay" in the conversation, reading messages typed on the TTY to the hearing person while typing responses on the TTY back to the deaf caller.

Relay users no longer need to memorize toll-free numbers to make a relay call. Simply dial 7-1-1 to connect with the state relay provider. Confidentiality for relay users and CA's is assured.

TTY - 711 or 800-947-3529
TELEBRAILLE - 711 or 800-947-3529
Voice - 711 or 800-947-6644
Voice Carry-Over (VCO) - 711 or 877-490-3724
Speech-to-Speech (STS) - 711 or 800-833-7637
Hearing Carry-Over (HCO) - 711 or 800-947-3529

Service Categories

Hearing Loss

Geographic Areas Served

  • Counties Adams, Ashland, Barron, Bayfield, Brown, Buffalo, Burnett, Calumet, Chippewa, Clark, Columbia, Crawford, Dane, Dodge, Door, Douglas, Dunn, Eau Claire, Florence, Fond Du Lac, Forest, Grant, Green, Green Lake, Iowa, Iron, Jackson, Jefferson, Juneau, Kenosha, Kewaunee, La Crosse, Lafayette, Langlade, Lincoln, Manitowoc, Marathon, Marinette, Marquette, Menominee, Milwaukee, Monroe, Oconto, Oneida, Outagamie, Ozaukee, Pepin, Pierce, Polk, Portage, Price, Racine, Richland, Rock, Rusk, St. Croix, Sauk, Sawyer, Shawano, Sheboygan, Taylor, Trempealeau, Vernon, Vilas, Walworth, Washburn, Washington, Waukesha, Waupaca, Waushara, Winnebago, Wood


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Last Update Date: 06/10/2019

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