- Provider - Wisconsin Office for the Deaf and Hard or Hearing

Provider Details

Wisconsin Office for the Deaf and Hard or Hearing

Address: (See Map)

10243 W. National Ave.
West Allis, WI 53227

Contact Information:

Phone: (262) 548-8614
Fax: (262) 548-8614
Website: http://www.dhs.wisconsin.gov/odhh/index.htm
Email: DHSODHH@dhs.wisconsin.gov


The Office for the Deaf and Hard of Hearing provides, deaf disability Benefit Specialist Services (offered statewide), information and referral services on a variety of topics tailored to the unique needs of Deaf, Deafblind, or Hard of Hearing residents including but not limited to:

Accommodation needs as well as requirements

Available services:

Communication Access


Hearing Loss


The Office for the Deaf and Hard of Hearing provides free in-service training or presentations for public and private service providers or organizations seeking to broaden their knowledge of the Deaf, Deafblind or Hard of Hearing communities.

What is equal access for persons who are deaf, deafblind and hard of hearing?

Equal access is effective communication made possible through auxiliary aids and services so that Deaf, Deafblind or Hard of Hearing persons can participate in and benefit from services, programs and other opportunities. The Americans with Disabilities Act (ADA) along with other federal and state laws require most organizations to provide equal access to services or make communication modifications.

Who does the Office for Deaf and Hard of Hearing work with?

Individuals: Deaf, deafblind, hard of hearing; parents of children who are deaf, deafblind, and hard of hearing; senior citizens and others who are experiencing hearing loss; people who are deaf, deafblind or hard of hearing with other developmental, mental or physical disabilities.

Legal systems: Correctional and juvenile facilities as well as law enforcement personnel; criminal, civil and small claims court systems.

Medical, emergency care and mental health systems: Hospitals, clinics, health care and service providers; emergency medical systems; safety programs; mental health care providers.

Educational systems: Birth-to-3 programs; K-12 settings; transitional services; universities, colleges and technical colleges.

Long-term care systems: Elderly living in assisted living facilities; respite care and community-based services for senior citizens and severely disabled persons who are deaf, deafblind or hard of hearing.

Governmental systems: City, county and state government offices and agencies, including human services, tribal and aging; other community service agencies.

Employment and vocational systems: Employers, job service and job training agencies; placement services.

Private and public commercial systems: Financial institutions, law offices, theaters, lodging facilities, community recreation centers.

How can we help you? (see website for links)

Accommodations & Assistive Technology


Need help with Social Security, Medicare or others?

Communication Access

Tips for everyone on communication.

Communication Access Realtime Translation (CART)

This service is gaining popularity for communication access.

Complaints or Rights?

A broad list of complaint processes are shown here. A listing of links will guide you to the right place.

Council (Exit DHS)

ODHH has an advisory council.

Counseling Services

There are a few counseling services specifically tailored for the deaf, hard of hearing and deaf blind community.

DeafBlind Resources

Several links are included to help you to find information.

Demographic Reports

Over the years, various large-scale research organizations (including the Census Bureau) have used survey questions to find out how many people identify themselves as having health problems, functional limitations, impairments or disabilities.

Hearing Aids

Information about hearing aids, hearing health and hearing loss is presented.

Hearing Loss

Hearing loss affects approximately 28 million Americans.

Inservice/Training Request

Provides free in-services/trainings to interested parties on a variety of topics including: hearing loss, accessibility, cultural sensitivity, telecommunications and assistive technology devices, touching upon the rights and laws.

Job Training and Resources

Provides employers with resources tailored to meet the needs of persons, wishing to hire, in the process of hiring or interviewing, or currently have working for them, deaf, deafblind, or hard of hearing persons.

The site also provide information for people looking for jobs.


ODHHNet provides timely and relevant information to individuals who are deaf, deafblind and hard of hearing along with their family members, advocates, professional associates, public and private agencies via an e-mail list-serve.

Resource Information

Resource list has been developed to help you find an appropriate agency, program, or office in your area.

Service Fund

Pays for communication access (sign language interpreters or CART) services for deaf, deaf-blind and hard of hearing persons in certain situations not covered under the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act.

Sign Language Interpreting

Needed to know how to schedule an interpreter or who is the right person?

Technology Accomodations

A range of technology information is available.

Telecommunications Assistance Program

TAP provides funds to people who meet income and hearing loss eligibility criteria as a means to assist in the purchase of specialized telecommunication devices, such as a TTY.

Tribal Information

Who to contact in my tribal region? What services are provided?

Wisconsin Interpreting and Transliterating Assessment

The assessment provides candidates with an individual assessment of interpreting and transliteration skills, supporting professional growth; whereas providing consumers with a measure of the interpreter’s skills in terms of providing communication access.

Alternate: (262) 521-5128 CSA line,

Alternate: (888) 701-1255 State Office number,

Toll free in state: (888) 330-5482,

TDD/TTY: (888) 701-1246,

Fax: (262) 521-5314,

Main: (262) 347-3045 Southeastern WI office

Service Categories

Assistive Technology, Benefits, Hearing Loss

Geographic Areas Served

  • States WI
  • Counties Kenosha, Milwaukee, Racine, Waukesha

Hours of Operation

  • Monday: 8:00 AM-4:30 PM
  • Tuesday: 8:00 AM-4:30 PM
  • Wednesday: 8:00 AM-4:30 PM
  • Thursday: 8:00 AM-4:30 PM
  • Friday: 8:00 AM-4:30 PM


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Organization Products and Services
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Last Update Date: 06/25/2019

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