- Provider - Client Assistance Program

Provider Details

Client Assistance Program

Address: (See Map)

1502 West Broadway, Suite 201
CAP Program
Madison, WI 53713

Mailing Address

P.O. Box 8911
Madison, WI 53708

Contact Information:

Phone: (800) 362-1290
Fax: (608) 244-5069
Website: Click Here to Visit Our Website
Email: [email protected]

Organization Contacts

Director Deb Henderson-Guenther
Phone: (608) 224-5071
Email:

Description:

The Client Assistance Program (CAP) is established under the Rehabilitation Act of 1973 (as amended) and is administered by the Department of Agriculture, Trade, and Consumer Protection. CAP is part of Disability Rights and not attached to the same department (Department of Workforce Development) as the Division of Vocational Rehabilitation (DVR).

Some services that are provided include:
- CAP can provide information and assistance to individuals who have a dispute with DVR.
- CAP will tell you if they feel your complaint can be resolved without an appeal and can assist you to negotiate or mediate an end to the dispute.
If you wish to handle an appeal yourself, CAP can tell you how the appeal process works and what you need to do.
- CAP staff can advise you on how to word your appeal request whether you are doing the appeal yourself or with CAP's help.
- CAP can represent you in an appeal if their review of the case shows that your complaint has merit. If you want CAP to represent you, you should contact CAP before you file for an appeal.

Service Categories

Advocacy, Advocacy, Employment, Employment

Geographic Areas Served

  • Counties Barron, Langlade, Lincoln, Marathon, Rusk, Washburn, Wood, Buffalo, Pepin, Clark

Hours of Operation

  • Monday: 7:45 AM-4:30 PM
  • Tuesday: 7:45 AM-4:30 PM
  • Wednesday: 7:45 AM-4:30 PM
  • Thursday: 7:45 AM-4:30 PM
  • Friday: 7:45 AM-4:30 PM

Languages Spoken

  • Other

Accessibility Features

  • Other

Sites

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Organization Products and Services
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Last Update Date: 09/14/2022

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