The long term care ombudsman answers questions about care options such as community care, community-based residential facilities(group homes) and nursing homes. They also investigate complaints, concern improper treatment of aged or disabled persons receiving long-term care in a Wisconsin nursing home or group home.
The ombudsman can help residents and their families resolve problems. They also provide consultation services to help residents, families or facilities, avoid problems, or solve them before they become a crisis.
The ombudsman will speak to a facility or community group about long term care issues especially
resident rights and will work with others to improve the residents quality of life.
Main: (715) 836-3627