Description:
The FDIC's Consumer Response Center investigates all types of consumer complaints about financial institutions under its supervision, and responds to consumer inquiries about consumer laws and regulations and banking practices. Staff provide an avenue for resolution of consumer complaints or inquiries regarding their bank. For example:
* Billing errors
* Collection practices
* Interest rates
* Fair Credit Reporting
* Fair Lending
* Fair House
* Cyber-security
* Deposit Accounts
* Disclosure statements