Gas leak, odor or emergency
Natural gas is colorless and odorless until we add mercaptan, a rotten egg odor to help detect leaks. If you smell natural gas or have a natural gas emergency:
Leave immediately – do not turn on light switches or use phone.
Call 800-261-5325 from another location.
Natural gas outages
Natural gas outages are rare; however, equipment failures, digging damage, natural disasters and maintenance work can disrupt service. Outage tips:
In cold weather, put on layers of clothing to keep warm.
Close blinds or drapes and avoid opening doors to retain heat.
If needed, use an indoor, electric space heater.
Do not use outdoor grills, kerosene heaters or camping heaters.